Customer Service & Technical Support

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Remote Support

EdgeTech can provide remote customer support from anywhere in the world by directly connecting to your sonar system. With this service, which is included as standard with every system, the EdgeTech customer service representative is virtually sitting right there with you and can diagnose any problems and walk you step-by-step through the solution.

In order to utilize this service you must first contact a customer service representative who will initiate the remote connection.

Contact information is provided below as well as the remote connection instructions.


Telephone: During office hours (8-5 EST) Monday-Friday: 1-508-356-9712

After hours emergency technical assistance: 1-508-942-8043

Email: rob.morris@edgetech.com