Junior Systems Administrator
EdgeTech, West Wareham, MA USA
The Junior Systems Administrator’s primary purpose is to maintain EdgeTech servers, computers, and LAN/WAN environment. This position reports to the head of IT.
Qualifications
- Associate or bachelor’s degree or 2-4 years of equivalent work/training experience
Requirements
- Highly motivated, demonstrates eagerness to continue learning, embraces new challenges and participates in growth opportunities.
- Strong understanding of Active Directory, Group Policy, DNS, DHCP, WSUS
- Experience with Firewalls / Routing / Switching / VLANs
- Experience with Azure AD and Microsoft 365
- Knowledge of cybersecurity best practices and principles
- Experience with scripting/automation (PowerShell, bash, python etc.)
- Experience with virtualization technologies (VMware, Hyper-V etc.)
- Able to troubleshoot malfunctioning printers.
- Capably support typical desktop business and engineering software
- Enthusiastic, positive, and friendly interaction with co-workers/vendors/contractors
- Proven verbal and written communication skills.
- Able to lift and move up to 50 pounds independently; work in restricted and confined spaces.
- Able work on a backlit monitor 6-8 hours daily
- Valid driver’s license and personal transportation
Responsibilities
- Provide technical support to end-users, including troubleshooting hardware and software issues.
- Provide day-to-day support for our IT systems, including servers, networks, and software applications.
- Assist in the installation, configuration, and maintenance of hardware and software components.
- Monitor system performance and troubleshoot issues to ensure optimal performance and uptime.
- Develop and maintain documentation for IT assets and procedures.
- Provide training and reinforcement for end users.
- Assist with user account management, permissions, and access control.
- Implement and maintain security measures to protect our systems and data.
- Conduct regular system backups and disaster recovery procedures to ensure data integrity and availability.
- Assist in the evaluation and implementation of new technologies to enhance our IT infrastructure.
- Collaborate with vendors and service providers to resolve technical issues and procure IT equipment and services.
- Work with minimal supervision, goals set by supervisor, tasks are self-managed.
Occasional after-hours support; possible travel to other EdgeTech offices