Since its formation in 1965, EdgeTech has built a reputation as a trusted partner in the supply of the highest quality sonar systems available on the market. Key to the company’s success has been an unwavering commitment to customer satisfaction 24 hours/day, 365 days/year.
If you have questions regarding any of EdgeTech’s products please browse the online customer support information pages. If you cannot find the information you seek, please contact us directly for immediate assistance.
Hours of Operation:
Monday – Friday: 8:30 a.m. – 5:00 p.m. (EST)
Customer Service Manager:
Tel: 1-508-291-0057 | Email
Please have your system serial number available when contacting Customer Service.
For after hours emergency technical support call: 1-508-942-8043
Worldwide Authorized Service Centers
Subsea Technology & Rentals (STR)
Sonar House
36 Riverside Road
Gorleston-on-Sea
Great Yarmouth
Norfolk, UK
Tel: +44(0) 845 3886383 | Email
Fax: +44(0) 845 3886474
Web: www.str-subsea.com
MacArtney A/S
Gl. Guldagervej 48
DK-6710 Esbjerg V
Denmark
Tel: +45 7613 2000 | Email
Web: www.macartney.com
Sea & Land Technologies Pte. Ltd.
No. 65 Tuas Avenue 1
Singapore 639508
Tel: +65 6518-0777 | Email
Web: www.sea-landtech.com.sg
Deekay Marine Service Pvt Ltd.
101 Sai Pooja, JB Nagar, Andheri (East)
Mumbai 400 059 – India
Tel: +91 2283-87874 | Email
Web: www.deekaymarine.com
ACOUSTIC RELEASE PRODUCT ONLY
Metocean Services International
6/1 Patriarch Dr, Huntingfield,TAS 7055
Australia
Tel: +61 3 62240788 | Email
Web: www.metoceanservices.com
Remote Support
EdgeTech can provide remote customer support from anywhere in the world by directly connecting to your sonar system. With this service, which is included as standard with every system, the EdgeTech customer service representative is virtually sitting right there with you and can diagnose any problems and walk you step-by-step through the solution.
In order to utilize this service you must first contact a customer service representative who will initiate the remote connection.
Contact information is provided below as well as the remote connection instructions.
Hours of Operation:
Monday – Friday: 8:30 a.m. – 5:00 p.m. (EST)
Tel: 1-508-291-0057 | Email Remote Support
For after hours emergency technical support call: 1-508-942-8043